Kodama was created at the intersection of neurotology and mental health.
Through her work as an ENT Administrator and Otology Clinical Administrator, Veronica works alongside a team of neurotologists and has sustained, firsthand exposure to the care experiences of people with tinnitus, hyperacusis, misophonia, dizziness, and other complex otologic concerns.
She understands how discouraging it can be when symptoms continue to affect sleep, concentration, emotional well-being, and daily life, even after testing has ruled out an urgent medical cause or no additional medical intervention is recommended.
As a board-certified Psychiatric Mental Health Nurse Practitioner, Veronica also understands the attention, threat, arousal, avoidance, and sleep processes that can intensify sound-related distress. Kodama brings these two perspectives together: respect for appropriate medical evaluation and structured support for the distress that may remain afterward.
Veronica’s work in neurotology gives her a close understanding of the care pathway surrounding these conditions: the uncertainty before evaluation, the relief or frustration that can follow testing, the difficulty of finding specialized support, and the gap that often remains between medical reassurance and meaningful improvement in daily life.
Her psychiatric training informs the behavioral side of the program, including how attention, interpretation, nervous-system arousal, sleep disruption, avoidance, and repeated monitoring can reinforce distress.
This combined background shapes a program that:
- Takes sound-related symptoms seriously
- Respects the importance of appropriate medical evaluation
- Does not treat distress as imaginary or “just anxiety”
- Focuses on evidence-based, changeable processes
- Recognizes when a participant’s needs fall outside the program’s scope
Veronica is not a neurotologist, audiologist, or otologist, and Kodama does not replace medical evaluation or treatment. Her neurotology experience comes from working within the specialty and alongside the physicians who diagnose and medically manage these conditions.